Peptians' Privacy Policy

1. Information We Collect

We collect information to provide our products, improve our services, and support your interactions with Peptitans.

a. Information You Provide

This includes:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third-party payment providers; Peptitans does not store full payment card details)
Account login details
Messages or communications sent to our support team

b. Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Pages viewed and time spent on the site
Cookies and tracking data

c. Cookies & Tracking Technologies

We use cookies to:

Improve site functionality
Analyze website performance
Tailor user experience
Support secure checkout processes

You can modify your browser settings to block or delete cookies at any time.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate about orders, shipping, or support inquiries
Improve website functionality and performance
Send updates or promotional communications (you may opt out at any time)
Detect and prevent fraudulent activity
Comply with legal or regulatory requirements

3. Sharing Your Information

We do not sell your personal information.
We may share data only with trusted third parties who help us operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Analytics and marketing tools

These partners are required to protect your data and use it only for the services they provide to Peptitans.

We may also share information if required by law, such as responding to legal requests or protecting our rights.

4. Data Security

We take reasonable technical, administrative, and physical measures to safeguard your information, including encryption, secure servers, and limited access protocols.
However, no system can guarantee complete security, and users share information at their own risk.

5. Your Rights and Choices

Depending on your location, you may have rights such as:

Access to the personal data we hold
Requesting corrections or updates
Requesting deletion of your information
Opting out of marketing communications
Restricting certain types of data processing

To submit a request, contact us using the information below.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Provide customer support
Comply with legal obligations
Maintain business records

When data is no longer needed, it is securely deleted or anonymized.

7. Children’s Privacy

Peptitans does not knowingly collect or store information from individuals under 18 years of age.
If you believe a minor has provided personal information, please contact us so we can remove it.

8. Third-Party Links

Our website may contain links to third-party websites.
Peptitans is not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy as needed.
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website indicates acceptance of these changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact us:

Email: Info@peptitanlab.com